Which management function involves measuring and correcting the performance of the housekeeping staff?

The management function that involves measuring and correcting the performance of the housekeeping staff is controlling. This function is essential because it helps ensure that the housekeeping operations meet the established standards and objectives. Controlling entails monitoring the staff's performance, comparing it against set benchmarks, and implementing corrective actions when deviations occur.

In the context of housekeeping, managers may assess various performance indicators such as cleanliness standards, efficiency in room turnover, and adherence to safety regulations. When performance does not align with expectations, managers utilize the controlling function to identify problems, provide feedback, and make necessary adjustments to improve outcomes.

Planning refers to the process of setting goals and determining the best course of action to achieve them, but it does not involve the measurement or correction of performance. Organizing focuses on arranging resources and tasks to achieve the planned objectives. Directing involves guiding and motivating staff to perform their tasks effectively but does not encompass the evaluation and adjustment of performance, which is central to controlling.